This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
Users Personal Information Collected
We collect personal information that users ("you," "your," "User," "Users," "Users" or the "Users") of Scent-Works.com web site (the "Site") choose to provide voluntarily when using the Site. This information includes your email address and a password when you create your Scent-Works.com account. You can browse our online store without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain user discount features. We may also ask for personal information when you contact our Customer Service. This will allow us to protect your confidentiality by verifying your identity.
Scent-Works.com does not intentionally collect personal information about children under the age of 13. If you are under 13 and would like to shop at Scent-Works.com, please ask a parent or guardian for assistance.
Purchase Information
When you make a purchase using a credit card or other electronic payment account, we collect your name, your billing address and telephone number for the card, the card type, card number, CVC/CVV2 code, and expiration date. We collect this information in order to bill you for your purchase. NOTE: for security reasons, we do not store your credit card information. We also collect information that allows us to ship your order. This includes the name, address, and telephone number of the intended recipient(s).
When you create an account at Scent-Works.com, you can save your billing information and one shipping address. You may change or delete this saved information anytime. Simply go to "Sign-In." Log in with your email address and password, then click "Shipping/Billing Information," "Identification," or "Mailing Lists" and edit or delete whatever personal information you wish.
"Cookies" and Other Computer Information
When you visit Scent-Works.com, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our Site so we can enhance and customize your online shopping experience.
You can choose to shop at Scent-Works.com without cookies, but without these identifier files you will not be able to take advantage of certain features of our Site. These features include remembering your password (so you don't have to log in each time you visit), storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. To shop without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set (each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences).
We also collect certain technical information from your computer each time you request a page during a visit to Scent-Works.com. This information may include your Internet Protocol (IP) address and the address of a referring Web site, if any. We collect this information to enhance the quality of your experience during your visit to our Site and will not sell or rent this information to any third parties.
Contacting Scent-Works.com
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our Site.
Other Collected Personal Information
From time to time, Scent-Works.com may conduct surveys and contests via our Site, email, other media, or in participating retail outlet stores. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
Personal Information Usage
Information we collect on Scent-Works.com may be used to enhance your shopping experience in the following ways:
- Deliver merchandise that you purchase online
- Register you as a member of Scent-Works.com
- Bill your credit card or other electronic payment account for your purchases
- Confirm your orders
- Respond to your customer-service inquiries or requests
- Communicate special offers and featured items to you, if you choose to receive such notices
- Find and stock the products you want
- Customize your shopping experience
Personal Information Sharing Limitations
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents or representatives for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; providing a personalized shopping experience; and completing credit card or other electronic payment account transactions.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
User’s Control of Personal Information
You can modify or delete your personal information anytime. Simply go to "Sign-In." Log in with your email address and password, then click "Shipping/Billing Information," "Identification" or "Mailing Lists" and edit or delete whatever information you wish.
Do not share your Scent-Works.com password with anyone. Other than on our Site, Scent-Works.com will never ask you for your password.
Personal Information Security
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.
Scent-Works.com uses shopping cart services that provide a digital certificate from Verisign, Inc. or one of the other leading providers of Internet trust services. When you enter a secure portion of our Site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a Scent-Works.com Web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you set-up your account at Scent-Works.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Scent-Works.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to "Sign-In." Log in with your email address and password, then click "Identification" and enter a new password.
Marketing Communications with Users
If you choose to receive periodic communications from us, Scent-Works.com may from time to time send you email messages describing new items, featured merchandise, and special offers. You can choose to stop receiving this email at any time. Simply go to "Sign-In," sign in, click "Mailing Lists" and remove the check in the box next to the words "Sign Up & Save! Send me email about special offers, new items and other great values."
The only email messages you will receive from Scent-Works.com when you elect not to receive informational emails will be to confirm any purchases you make on our Site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our Site. We may also need to send operational emails to inform you of any changes to our Site that might affect your personal information, or to announce product recalls.
More About User Privacy
We realize that making purchases at Scent-Works.com, or any other Web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card or other electronic payment account information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before shopping at Scent-Works.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
Scent-Works.com does not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. We collect only the personal information you allow us to collect, and then it is used only to help us serve you better.
If you have an account at Scent-Works.com and you want to change, modify, or delete any of your personal information, you can do so anytime by going to "Sign-In." Log in with your email address and password, then click "Shipping/Billing Information," "Identification" or "Mailing Lists" and edit or delete whatever personal information you wish.
Changes to this Privacy Policy
We reserve the right to change, modify, or amend this policy at any time. If we make any significant change to this policy, we will post notice of the change on Scent-Works.com for a period of at least six months after the change is implemented.
© 2003-2006 The Scent Works. All rights reserved.
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